Developmental Coaching and Performance Feedback

Target Audience: Leaders, and other employees who must routinely provide coaching to others

Course Summary:
In this workshop, you will learn how and when to apply the critically important skills of developmental coaching and performance feedback. Learning how and when to apply these skills, will increase your overall effectiveness as a leader, as well as improve the performance of your employees.


  • The purpose of this workshop is to enable you to apply the skills of feedback and coaching, and to choose which of these skills to use when responding to employees' performance.
  • To gain a better understanding of the need for coaching, as well as the attributes and attitudes of the coach.
  • To practice effective communication skills which are critical to coaching discussions.
  • To review several models and practice the skills of giving and receiving constructive feedback, giving positive performance feedback, and performance and development coaching.
  • To improve overall, the performance development coaching discussion, resulting in increased dialogue and employee-centered action.
  • Module 1 - Introduction
  • Module 2 - The Leader As Coach
    • Roles of Coach
    • Leapin' Leadership - Coaching & Feedback Experiential
    • Video Discussion - What Is A Coach?
    • Attributes & Attitudes Exercise
    • Coaching Characteristics
  • Module 3 - Coaching Opportunities Video - What Would You Do?
  • Module 4 - Giving & Receiving Feedback
  • Module 5 - The Tools Of Coaching
    • Observing Behavior
    • Performance Communication Techniques
  • Module 6 - Performance and Development Coaching Models
    • "The Practical Coach"
    • IDA - Investigation, Discovery, Action
    • "GROW" - The Key Steps in a Development Coaching Session
  • Module 7 - Coaching Practice

Duration: 1 day

E-mail us
Cashman Development, LLC
4 Chimney Sweep Rd, Wallingford, CT, 06492